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Website is Slow

Before reporting a slow website, please ensure the problem is not on your end.

Use a freely available internet speed testing website such as https://www.speedtest.net/ to determine if your internet connection speed is compromised.

    • Write down your “ping”, “upload” and “download” numbers. 

    • Attempt to view a youtube video directly from youtube. If you can’t stream a youtube video directly from youtube, your internet connection is at fault. 

Check your wi-fi connection
    • If you are connected via Wi-Fi, is the signal strength strong?