Reach out to Support by selecting the ? button.
Teacher or Parent Account:
If your school/district is rostered manually you will need to reach out to support by selecting the ? button located on the top of the Learning Portal.
If your school/district is rostered through Clever or Classlink you need to contact your Tech contact within your school/district.
Student Account:
If your school/district rosters manually we HIGHLY recommend not changing students' usernames. System-generated usernames are created to help deduplicate student accounts.
If your school/district is rostered through Clever or Classlink you need to contact your Tech contact within your school/district.